AI-Powered Phone Solution

Dial.Plus is an AI-powered phone system that assigns a unique number to your business and connects every call to your own customizable AI assistant. The AI answers calls, responds to questions using your uploaded knowledge, and helps you manage communication around the clock in your brand’s voice.

An AI agent is a virtual assistant powered by artificial intelligence that answers phone calls, understands questions in natural language, and responds using the information you provide. With Dial.Plus, your AI agent can handle conversations in multiple languages and reply in your caller’s local language. It is always available and trained to reflect your brand’s voice. While it currently focuses on answering questions and providing information, soon it will be able to perform tasks and take actions beyond the conversation.

Dial.Plus can greet clients, handle appointment bookings, qualify sales leads, screen job applicants, coach callers, provide basic healthcare triage, give information on an event, and answer general legal or regulatory questions. You can also use it to share product information, manage reservations, or deliver customer support at any time. These are just some of the possibilities. Dial.Plus can be tailored for many more creative and unique use cases to fit your business needs.

Keep in mind that AI can sometimes make mistakes or “hallucinate” information, so it is important to ensure your use of Dial.Plus stays compliant with all applicable local laws and regulations.

Your AI agent is fully customizable. You can define its name, role, personality, and responsibilities. You can also upload documents, scripts, and FAQs so it answers questions just like you would, and set guidelines to control its behavior.

Yes, you can port your existing phone number to Dial.Plus and use all AI features. You also have the option to choose a new local number in over 20 countries. Either way, your callers will interact with your AI assistant seamlessly.

You can easily add more phone numbers from your Dial.plus dashboard.

You can set call transfer rules for each agent. There are two types: Agent→Human (forward to a teammate’s phone number) and Agent→Agent (send the call to another Dial.Plus agent). New agents start with no transfer rules, and rules aren’t shared between agents. You can add or change rules anytime for new or existing agents and choose the exact numbers to forward to.

Dial.Plus delivers detailed summaries, analytics, and actionable insights for every call. You can search conversations, track topics, monitor sentiment, and identify follow-up actions to enhance customer experience and streamline operations. You can also ask any question about a specific call or analyze multiple calls within a specific date range to uncover trends and get the answers you need.

You can get started in just a few minutes. Choose or port your number, configure your AI agent, and you are ready to go live with no technical expertise required.